How do I cancel my account?
Please fill in a support ticket and will begin proceedings to canel your account
How do I downgrade my hosting account?
Please fill out the form located at http://www.amberhosts.com/order/downgrade.php. There is a...
How do I upgrade my account to a better plan?
To upgrade, please fill out http://www.amberhosts.com/order/upgrade.php Usually we have...
I am paying by credit card. What will appear in my credit card statements?
Your card will be billed by our parent company S N Trading and will display the same
I am paying via PayPal/Nochex to what email address should I send payment to?
Payments should be sent to firstname.lastname@example.org please remember to enclose your...
I didn't get my welcome email or have since lost it how can I have it resent?
If you never received your welcome email, it's because you signed up using a non-working email or...
I wish to pay by Bank transfer or credit card via the phone
Pleas email our billing department email@example.com and one of our staff will contact you...
When do i recive my renewal invoice?
The first one is dispatched 14 days before renewal is due, and then again 1 day before the due date
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