The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
How do I cancel my account?
Please fill in a support ticket and will begin proceedings to canel your account
Views: 228
How do I downgrade my hosting account?
Please fill out the form located at http://www.amberhosts.com/order/downgrade.php.
There is a...
Views: 276
How do I upgrade my account to a better plan?
To upgrade, please fill out http://www.amberhosts.com/order/upgrade.php Usually we have...
Views: 227
I am paying by credit card. What will appear in my credit card statements?
Your card will be billed by our parent company S N Trading and will display the same
Views: 325
I am paying via PayPal/Nochex to what email address should I send payment to?
Payments should be sent to billing@amberhosts.com
please remember to enclose your...
Views: 265
I didn't get my welcome email or have since lost it how can I have it resent?
If you never received your welcome email, it's because you signed up using a non-working email or...
Views: 229
I wish to pay by Bank transfer or credit card via the phone
Pleas email our billing department billing@amberhosts.com and one of our staff will contact you...
Views: 241
When do i recive my renewal invoice?
The first one is dispatched 14 days before renewal is due, and then again 1 day before the due date
Views: 254